Effective Date: April 14, 2026
EPack (“we”, “us”, or “our”) operates the website exampack.org and its associated mobile applications (collectively referred to as the “Platform“).
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, use our services, or interact with us.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide to us:
- Name, email address, phone number, and date of birth (when you register or contact us)
- Examination details (WAEC, NECO, NABTEB, or JAMB registration number, exam year, etc.) when using result checkers or past questions
- Payment information (processed securely by third-party payment gateways)
Automatically Collected Information:
- IP address, browser type, device information, and operating system
- Pages visited, time spent on the site, and referral sources
- Cookies and similar tracking technologies
Educational Data:
- Subjects and combinations you search or save
- Practice test scores and progress (if you use our apps or practice features)
2. How We Use Your Information
We use the collected information to:
- Provide and improve our services (syllabus, past questions, result checking, subject combinations, etc.)
- Process registrations and deliver exam-related updates
- Send important notifications about WAEC, NECO, NABTEB, JAMB, and scholarship opportunities
- Personalize your experience and recommend relevant content
- Analyze site usage and improve user experience
- Prevent fraud and ensure the security of our Platform
- Comply with legal obligations
3. Sharing of Your Information
We do not sell your personal information. We may share your information only in these cases:
- With trusted service providers (hosting, payment processors, analytics tools) who help us operate the Platform
- When required by law (e.g., court order or government request in Nigeria)
- To protect the rights, property, or safety of EPack, our users, or the public
- In case of a business transfer (merger, acquisition, etc.)
4. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights (Nigeria Data Protection Act / NDPR Compliance)
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict processing of your data
- Withdraw consent where applicable
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
To exercise these rights, contact us at support@exampack.org
6. Cookies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. By continuing to use our site, you consent to our use of cookies.
7. Third-Party Links
Our Platform may contain links to external sites (official WAEC, NECO, JAMB portals, etc.). We are not responsible for the privacy practices of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: support@exampack.org